Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN. Persons unable to use ArriveCAN due to accessibility issues can get support by visiting our help page or seek assistance upon arrival to Canada. The Government of Canada is working to make the mobile applications available on the Google and Apple app stores accessible as quickly as possible. The web version is recommended for any users with accessibility-related issues.
The web version of ArriveCAN is optimized to meet all Government of Canada accessibility requirements, including the use of text-to-voice technology.
